Testimonials

See what people and beneficiaries are saying

I have used PHL several times in different cares homes I have worked in, I have recently moved to another care home and felt the service we were being provided from another pharmacy was poor and as I had used PHL previously felt it would be a good move. So far myself and our team have felt very supported. We have received training and they have provided us with additional training and support for our electronic mar system.

Working with Devon Pharma has saved so much time in regard to chasing monthly prescriptions and gaining support from the pharmacist. Again, staff are very supportive and friendly, I would highly recommend PHL/Devon Pharma.

Kind regards.

Ellie Howard

Home manager, The Croft Residential Home
22 College Road | Newton Abbot | Devon | TQ12 1EQ

We have been using Devon Pharma/PHL Pharma for a number of years, during this period they have upheld very professional standards and have always been prompt with medication deliveries. The systems in place for ordering to receiving residents medication is effective, safe and efficient. Everyone in the team (pharmacists, delivery drivers etc) are very approachable, friendly and are willing to go that extra mile to help whenever there has been issues or discrepancies such as shortfalls in medication, chasing up emergency prescriptions etc. I would highly recommend this company.

Clint Hollinson

Registered manager, The Community of St Antony & St Elias
2 Seymour Terrace, Totnes, TQ9 5AQ

We have used Devon Pharma for several years now and I find they provide an excellent service, Ash is always available to answer any Queries and Marianne at Newton Abbot is always very helpful.

Ann-Marie who delivers our Medication always goes over and above to sort out any problems and will come to us at any time we request it and will even go to the Surgery to collect prescriptions!

I would definitely recommend using Devon Pharma.

kind regards.

Sarah Dorling

Manager, Pippins Residential Care Home
Mead Ln, Paignton TQ3 2AT

The service and support we receive from Devon Pharma is second to none. They are always at the end of the phone for advice and will simply call and check we are happy with the service or to offer support.
Our monthly’s are always here seven days before they start so any issues can be sorted.
Always friendly staff and nothing is too much trouble.
We are very pleased with the service we receive and would recommend them to and prospective customers.

Sue Hill

Manager, Puddavine Court Residential Home
Ashburton Rd, Dartington, Totnes TQ9 6EU

The Home has now been with Devon Pharma for the past two years, we have been very impressed with all aspects of their service.

Devon Pharma are very responsive and supportive in all aspects of their business including, delivery, communicating with the home and Gp surgery and training.
We have been thankful and happy with all the service that they provide and it saves the homes staff time by taking on tasks such as chasing up monthly and interim medications.

They are extremely approachable and easy to access with always helpful outcomes. From their Pharmacist to the delivery driver we would consider them part of our team!

Karen Dykes

Primley Court Deputy Manager, Optima Care Partnership

Devon Pharma have been looking after our residents needs for over 12 months now and we are delighted with the service they offer. They will often go the extra mile to help us and have a great understanding of the needs of the care home and its staff and residents.

Kind regards

Sara Maynard

Manager, Forder Lane Care Home

We only have 1 word and that is excellent. Any queries we have are always dealt with promptly. Our deliveries and collections are brought to us by a lovely lady who is always helpful and smiley no matter what time of day. We are always very happy with the service you provide.

Thank you

Tracie

Manager, Summon Bonum
56A St Marychurch Rd, Torquay TQ1 3JE